Privacy Policy

Privacy Policy

Introduction

Welcome to https://home-care-rio-grande-city-texas.primarycareaid.com (hereinafter referred to as “Home Care Rio Grande City Texas,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and management of information we receive from users of our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website at https://home-care-rio-grande-city-texas.primarycareaid.com.
  2. All associated mobile and web applications.
  3. Services and products offered through our platform.
  4. Interactions between users and our team via emails, phone calls, text messages, or other communication channels.

Please note that this policy does not extend to third-party platforms, applications, or services linked from our website, which have their own privacy policies governing user data.

Processing Activities

This Privacy Policy governs your interactions with us when:

  1. You register and use our applications or services as an authorized user.
  2. You visit our websites and engage with the content and features offered.
  3. You subscribe to receive communications from us, such as newsletters, promotional materials, or updates.

Personal Data Collection

We collect various types of personal data, which can include:

  1. Account Information: Details related to your user account, including usernames, passwords, and profile settings.
  2. Payment Information: Credit card numbers, billing addresses, and transaction records for processing payments.
  3. Financial Information: Bank account details and financial records associated with services or products purchased.
  4. Purchase Information: Items bought, order history, and preferences related to purchases.
  5. Mobile Device Identifiers: Unique device IDs, mobile network information, and device type.
  6. Location Data: Geolocation data provided by your device when using our location-based services.
  7. Feedback: Reviews, comments, and responses you share with us about our products or services.
  8. Social Media Information: User profiles and interactions from social media platforms if you connect them to our service.
  9. Product Information: Details about the products you browse, search for, or purchase on our platform.

We gather this data through direct user input, interaction with our features, and automated technologies such as cookies and tracking pixels. Additionally, we may receive personal data from third parties who assist us in providing services, subject to their privacy policies.

Cookies

We use cookies to enhance your experience on our website and for analytics purposes:

  1. Strictly Necessary Cookies: These ensure basic functions of our website, such as enabling login and navigation.
  2. Preference Cookies: They remember settings you’ve chosen, like language preferences or font sizes.
  3. Analytics Cookies: Used to understand how visitors engage with our site, providing insights for improvements.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose for which it was collected, plus an additional period required by law. Once the retention period expires or when the purpose is no longer relevant, we delete or anonymize the data securely.

Security Measures

To protect your personal data, we implement robust security measures:

  1. Employing encryption for secure data transmission and storage.
  2. Utilizing trusted third-party processing services that adhere to strict security standards.
  3. Regularly reviewing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

We do not intentionally collect or solicit personal data from children under the age of 18. If we learn that we have collected such data, we will take steps to delete it promptly.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  1. Access: Request access to and receive a copy of the personal data we hold about you.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  4. Restriction: Limit our processing of your data under specific conditions.
  5. Portability: Receive a copy of your data in a structured, commonly used format.
  6. Objection: Object to or opt out of processing activities based on legitimate interests.
  7. Non-Discrimination: Assert your right not to be discriminated against for refusing certain data processing practices.
  8. Appeals and Complaints: File appeals or complaints with our privacy team or relevant supervisory authorities.

To exercise these rights, please contact us using the details provided in the “Contact Information” section below.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage users to review this page periodically for updates.

Contact Information

For questions regarding privacy, data security, or to exercise your rights:

We are committed to handling your personal data with the utmost care and transparency. Thank you for choosing Home Care Rio Grande City Texas.